Cookies Policy

About cookies

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember selected settings and provide information about how the website is used. Some technologies perform a similar function to cookies, including pixels, tags, software development kits and local storage. In this policy, we refer to these technologies collectively as cookies.

24Casino may use cookies to help the website operate, improve your browsing experience, maintain security and understand how visitors interact with our content. The cookies used on a particular page may depend on the features you use, your device, your browser settings and the choices you make through any cookie preference tool.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information where this is permitted and necessary for a website service, security purpose or other legitimate business function. Our handling of information that can identify or reasonably relate to you is also governed by our Privacy Policy.

Your agreement to this policy

By continuing to use the 24Casino website after being shown information about cookies, you may be consenting to the use of non-essential cookies where consent is required by applicable law. You can change your preferences at any time using the available cookie controls or your browser settings. Refusing certain cookies may affect how some parts of the website work.

Types of cookies we may use

Cookies can be grouped according to their purpose and how long they remain on your device. The categories below describe the types of cookies commonly used by online services. The precise cookies available may change as the website, its features and service providers are updated.

Strictly necessary cookies

These cookies support core website functions and are generally required for the website to operate as intended. They may help with page navigation, account access, session management, security checks, fraud prevention, load balancing and the delivery of forms or other requested services. Without these cookies, some website functions may not be available or may not operate reliably.

Preference and functionality cookies

These cookies remember choices you make, such as language, region, display preferences or other settings. They can help provide a more consistent and convenient experience when you return to the website. If you disable them, you may need to enter certain preferences again, and some personalised features may not be available.

Analytics and performance cookies

These cookies may collect information about how visitors use the website, including which pages are viewed, how visitors move between pages, how long pages take to load and whether technical errors occur. The information is generally used in an aggregated or otherwise analysed form to monitor performance, identify improvements and make the website easier to use.

Advertising and measurement cookies

Where used and permitted, these cookies may help measure the effectiveness of marketing, limit repeated advertisements or show content that is more relevant to a visitor's interests. They may be placed by 24Casino or by a third party acting on our behalf. These cookies are not required for basic website operation and may be controlled through the available preference settings or your browser.

Session and persistent cookies

Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The retention period can vary according to the purpose of the cookie, your device settings and the service that places it.

Third-party technologies and information use

Some cookies or similar technologies may be provided by third-party service providers that support website functions, security, analytics, communications or advertising measurement. These providers may process information about your device, browser, interactions with the website and technical activity in accordance with their own terms and privacy notices, as well as any instructions or agreements that apply to their services.

Third-party services may change over time. For this reason, a complete provider list may not always be included in this policy. Where appropriate, additional information may be made available through the website's cookie preference tool or related privacy notices. You should review the information provided by third parties if you want to understand how they process data independently.

Information obtained through cookies may be used for purposes such as maintaining secure sessions, detecting suspicious activity, troubleshooting technical problems, analysing website performance, remembering preferences and improving content. It may also be used to meet legal, regulatory, compliance or responsible gambling obligations where applicable. We aim to use information for appropriate purposes and to limit access to people and service providers who need it.

Information collected through cookies may include

• Your device type, operating system, browser type and general technical settings.
• Your IP address or an approximate location derived from technical information.
• Pages, features or content viewed and the date and time of activity.
• Referring website information, navigation patterns and interactions with website elements.
• Cookie preferences, session information and security-related identifiers.
• Information about errors, loading times and other technical events.

Cookies are not intended to replace account security measures or to provide a guarantee against unauthorised activity. You should keep your device, browser and account credentials secure and avoid using shared devices for sensitive account activity where possible.

Managing and disabling cookies

You can usually manage cookies in several ways. If the website provides a cookie banner or preference centre, you can use it to accept, reject or adjust available categories of non-essential cookies. Your selections may be stored in a preference cookie so that the website can remember your choices. If you clear your browser data, you may need to set your preferences again.

You can also use your browser settings to block, delete or restrict cookies. Most browsers allow you to review stored cookies, block cookies from particular websites, reject third-party cookies or delete all cookies when the browser is closed. The steps differ between browsers and devices, so consult the help information supplied with your browser for instructions.

• Blocking essential cookies may prevent account, security or other core functions from working correctly.
• Rejecting analytics or preference cookies may reduce the convenience or functionality of the website.
• Deleting cookies does not necessarily delete other information held under our Privacy Policy.
• Cookie controls on one browser or device may not apply to another browser or device.
• Your browser may offer separate controls for first-party and third-party cookies.

Some third-party services may provide their own opt-out or privacy controls. Using a third-party control may affect that service only and may not change cookies placed by 24Casino or other providers. Where a preference tool is available, it is the most direct way to manage the cookie categories presented by the website.

Do Not Track signals

Some browsers and devices offer a Do Not Track setting. Because there is no single industry standard for responding to these signals, the website may not respond to every Do Not Track configuration in the same way. You can still use the cookie controls, browser settings and other choices described in this policy.

Privacy, changes and questions

Cookie-related information may be handled in Australia or in another location where 24Casino, its group entities or service providers operate, subject to applicable privacy requirements. Where information is transferred or accessed across borders, appropriate safeguards may apply according to the circumstances and relevant law. Further information about collection, use, disclosure, retention and your privacy rights is available in the Privacy Policy.

We may update this Cookies Policy when the website, cookies, service providers, legal requirements or business practices change. The revised version will be published on this page with an updated effective date where appropriate. You should check this page from time to time so you remain aware of how cookies may be used. If a material change requires your consent, we will seek it through an appropriate website notice or preference tool.

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the contact or support options made available through the 24Casino website. We may need to verify your request before discussing account or privacy information. You can also review our Privacy Policy for information about applicable privacy rights and available complaint processes.

This policy is intended to provide clear general information about cookies. It does not change any account terms, website terms, responsible gambling information or other conditions that apply to your use of 24Casino services.