Welcome Package

Up to $4,500 + 350 Free Spins

Across your first four deposits
Wagering
40× bonus
Max bet (bonus active)
$8 AUD
Min deposit
$30 AUD
Max cashout
$7,500 or 5× bonus

Contact Us

Need help with your 24Casino account? Email support@24casinocasino.click and our support team will review your question and provide guidance. Please send clear information so we can understand the issue and assist you efficiently.

24Casino holds a licence from the Tobique Gaming Commission (No. 0000002), is registered with Estonia's EMTA, and carries a Comoros AOFA licence (ALSI-202508056-FI2). Player accounts are protected by 256-bit SSL encryption issued by Google Trust Services.

  • OperatorNovatrix SRL
  • Established2024
  • Games Library14,000+ titles from 55+ providers
  • Withdrawal Speed0-24 hrs (crypto & e-wallets)

How to get in touch

For assistance, contact us by email at support@24casinocasino.click. When writing, include the email address linked to your account or your username, together with a short description of the issue. Screenshots can also be helpful where relevant, particularly for error messages or technical problems.

For your security, do not include your password or unnecessary payment information in your message. Our team may need to ask for further details before discussing account-specific matters or completing verification-related assistance.

Support usually replies within 24 hours, although response times may vary depending on the subject, the information provided and the number of enquiries being handled.

What we can help with

You can contact support@24casinocasino.click about common account and gaming questions, including:

  • Account access, profile details and verification questions
  • Deposit and withdrawal enquiries
  • Bonus availability, eligibility and terms
  • Technical problems, website errors or other service issues
  • Responsible gambling requests, including help with account restrictions or taking a break

Please provide one message for each matter where possible and use the email address registered to your account. This helps us locate the relevant information and respond more quickly.